• To run an improved, highly professional private hire company that provide our clients where our competitors have failed.
  • To offer our clients with the service for all occasions and needs.
  • To ensure customer are very happy with the service provided.
  • To provide a very high end level of service.
  • To generate profit within a year and to select appropriate charities.
  • To ensure that our website is user friendly and known to the customer.
  • To continuously train our drivers on the importance of quality service.
  • To train them to provide a very professional and courteous service.
  • To set up measures in place to ensure the profits are spent wisely and in line with Heroes and the charities vision.
  • To attend to a client’s query with fastest response time and always have somebody present to answer calls no call waiting or silly music.
  • To constantly monitor the level of usage of online booking system and rectify any problem that arises.
  • To reinvest a fair share of our profit back into our business and community to create employment opportunities, back to work training programmes, and tackle social problems in the society. If the company profits so does the community profits.